Refund Policy

Last updated: August 25, 2026

1. Case-by-Case Review

Because our services are custom creative and marketing work rather than a physical product, refund requests are reviewed individually and handled at Formula World Agency LLC's discretion. There is no fixed refund window or automatic-refund guarantee — each request is evaluated based on the specific project, the work already completed, and the circumstances involved.

2. How to Request a Refund

If you'd like to request a refund, contact us at hello@formulaworldagency.com with your order details and the reason for your request. We'll review it and get back to you with a decision.

3. Factors We Consider

When reviewing a request, we typically consider things like: how much work has already been completed or delivered, whether the project followed the agreed scope, and whether there was a service issue on our end.

4. Refund Method

If a refund is approved, it will be issued to the original payment method used at checkout. Please allow up to 10 business days for the refund to appear, depending on your bank or card issuer.

5. Contact

Questions about a project or a refund request can be sent to hello@formulaworldagency.com.